The terms and conditions are split into 3 sections:
Terms of Purchase
Welcome to the Claytons On-Line Shop, where you will find a choice of products specially
selected for those of our clients who would like to shop on-line. Although much
effort has gone into producing high quality images of our product selection, we
cannot guarantee that your monitor will correctly replicate the colours.
Use of the Claytons Web site is subject to the general Terms and Conditions of use
which, unless stated otherwise, also apply to use of the On-Line Shop. Additionally,
On-Line Shopping with Claytons is subject to the following Terms of Purchase which
contain important information about ordering products, payment and delivery. Claytons
reserves the right to modify these Terms of Purchase ("Terms") from time
to time.
In these Terms, references made to "We" and "Us" mean Tim Garner
Ltd, and "You" means you, one of Claytons On-Line Shop clients.
- Placing your order
- Access and use of Claytons On-Line Shop
- Acceptance
- Payment
- Delivery and insurance
- Cancellations and returns
- Gifts
- Privacy policy
- Applicable Law
- Company Information
- PLACING YOUR ORDER
- To place an order, you should be lawfully capable of entering into and forming a
valid contract in accordance with English law.
- In order to make purchases through the Site, you will need to create an on-line
account the first time you use the Claytons On-Line Shop and you will be requested
to provide information about yourself as indicated so that we may process your Order.
You represent and warrant that the information provided by you is both valid and
correct.
- Once you have chosen a product, click on the image to access the product page where
information on sizing, colour options etc. will be provided. All product prices
shown in the Claytons On-Line Shop are in GBP (£) and are inclusive of VAT but do
not include delivery costs which will appear in the order confirmation. All prices
and offers remain valid as advertised from time to time.
- If you are happy with your choice, click on the "Add to Cart" button.
- You can monitor the products you have chosen by clicking on the "Basket"
button at any time. You can also remove an item by clicking on the "Remove"
button next to the chosen product.
- When you are ready, choose a delivery method, proceed to "Checkout" and
follow instructions. Please ensure that you provide information as requested.
- Once you have confirmed your order, we will issue you with a Claytons Order reference
number, which will appear in your order confirmation. Please ensure that You save
this number for reference.
- On placing an order with Claytons, You are making an offer to Us to purchase the
products selected in accordance with these Terms. Please note that We may not always
be able to accept your offer (see Acceptance). All orders are subject to availability
and acceptance.
- ACCESS AND USE OF CLAYTONS ON-LINE SHOP
- Claytons On-Line Shop is only available to On-Line Shoppers who meet our terms of
eligibility, who have been issued with a valid payment card by a reputable bank,
and who have agreed and authorise Claytons to process a charge or charges on their
payment card in the amount of the total purchase price for the products they choose
to purchase (see PAYMENT).
- Please note, that, by making an offer to purchase merchandise, You expressly authorise
Us to perform the appropriate credit checks. Furthermore, where Claytons feels necessary,
to transmit or to obtain additional information to efficiently process Your order,
including any updated information about you, to or from third parties from time
to time, including but not limited to your payment card number or credit reports,
to authenticate your identity, to validate your payment card, to obtain an initial
credit card authorisation and to authorise individual purchase transactions.
- ACCEPTANCE
- Once you have made your choice and your order has been placed, you will be required
to enter your payment details. When you have completed this process, please click
on the "Make Payment" button.
- Your order will be acknowledged by an Order Confirmation message which allows you
to make a final review of your order, including your payment reference giving details
as registered by our system. This message is NOT an acceptance of your order.
- Claytons will also send you an Order Confirmation email containing information as
set out above and a second email informing you when your order is despatched.
- Unless you cancel your order in accordance with our Cancellation Policy below, acceptance
of your order and completion of the contract between you and Claytons will take
place when we despatch the goods to you. The sale contract is therefore concluded
in Bedford, England and the language of the contract is English at that time.
- We reserve the right not to accept your order. Such non-acceptance may result, for
example, from the fact that a product ordered is out of stock or that we are unable
to obtain authorisation for your payment or that you do not meet the terms of eligibility
set-out above.
- Furthermore, we retain the express right not to process a transaction at any time
at our sole discretion. In this event, We will not be liable to You or any third
party by reason of our withdrawing any merchandise from Claytons On-Line Shop, whether
or not such products have been sold.
- PAYMENT
- We accept major payment cards, namely MasterCard, Visa, American Express, Diners
Club, Switch Maestro and Solo. We also accept Paypal. Payment will be debited and
cleared from your account upon receipt of your order by Claytons. You confirm that
the credit/debit card that is being used is yours. All credit/debit card holders
are subject to validation checks and authorisation by the card issuer.
- If the issuer of your payment card refuses to authorise payment to Claytons, we
will not be able to process your order and a message will appear informing you that
the transaction cannot be processed.
- Claytons, together with its partners, takes all reasonable care to make its On-Line
Shop as secure as it can. All payment card transactions on this site are processed
using a secure online payment gateway, that encrypts Your card details in a secure
host environment. We do not hold your payment card details on the Claytons server.
- To help ensure that your shopping experience is safe, simple and secure, Claytons
uses Secure Socket Layer (SSL) technology. This encrypts and protects the data You
send to Us over the internet. When SSL is enabled, You will see a padlock at the
bottom of your browser and You can click on this to find out information about the
SSL digital certificate registration.
- However, although we will employ all reasonable care to ensure that details of your
order and payment are held secure, we cannot be held liable for any loss you may
suffer if a third party procures unauthorised access to any data you provide when
accessing or ordering from Claytons On-Line Shop.
- DELIVERY AND INSURANCE
- Claytons delivers in the United Kingdom (England, Northern Ireland, Scotland and
Wales) and Internationally (including the Channel Islands).
- Products will be delivered to the delivery address as shown in Your Order Confirmation.
- Our chosen courier for Delivery is The Post Office and UK Mail: we strive to ensure
that all orders are received within seven (7) working days. However, if can not
always be guaranteed.
- Claytons insures each purchase during the time it is in transit until it is delivered
to you. You will be asked to sign for any goods delivered at which point responsibility
for your purchased goods passes to You.
- Claytons will store a record of your transactions for a minimum of one year. Please
note that for your security only a record of your transaction is kept on the Claytons
web site, your payment card details are not held on the Claytons Web site.
- We charge a standard £15 for international shipping. Where the delivery costs dramatically
exceed this amount, we will come back to our customers with a quote for this increase
shipping.
- CANCELLATIONS AND RETURNS
- Your satisfaction is our number one priority. If you wish to modify, exchange or
cancel your order please contact our Customer Service at info@claytonsmenswear.co.uk
or call 0800 6121 444 ( International +44 1234 324542) for an Order Cancellation
number stating your wish to cancel, modify or return your order.
- Sometimes it will not be possible to stop an order from being despatched, because
we endeavour to process orders on the same day. If your order has already been fully
processed and despatched, please follow the returns policy.
- If you wish to cancel your order, you are entitled to do so within eight (8) working
days of delivery and obtain a full refund of the purchase price of the delivered
products.
- Returns, exchanges and late cancellations. If you are not happy with your goods
or need to exchange an item for a different size you may cancel your order at any
time during the aforementioned cancellation period by providing us with a notice
of cancellation. The cancellation period commences as of the date you receive our
email acknowledging receipt of your order and ends on the eighth working day following
receipt of the merchandise by you or, in the case of gifts, the person who received
them.
- In the event of returns, exchanges or cancellations, we require that you return
the new and unused goods to us in their original packaging with suit covers and
other protective materials as well as all the original labelling attached.
- PLEASE NOTE: New and unused means that there are no marks on the item or any wear
on the tags. We do not sell used items and will not accept any item with any indication
that it was used. In such cases, the item will be returned to the purchaser at the
purchaser's cost. Claytons is not responsible for any item that is not returned
in the manner set forth above. Please discuss any additional questions you may have
with a customer service representative when you contact us for an Order Cancellation
number.
- Claytons does not offer a free postal return service.
- Although we make every effort to ensure that you receive the products ordered, please
let us know as soon as possible if this is not the case. We are happy to refund
postage cost in the event that a) you return the products within eight (8) working
days of delivery, b) and that the product is not what was ordered or c) the product
is flawed. We would ask for a copy of the proof of postage detailing the postage
costs. In all other cases product returns and cancellations are subject to the payment
of the transportation charges by you and We require that they be returned within
fourteen (14) days of the date of delivery.
- Claytons do not accept any form of liability for the loss or damage of returned
goods. Our address for all returns is
Claytons (Returns)
Tim Garner Ltd
532 Goldington Road
Bedford
Bedfordshire
MK41 0DX
United Kingdom
- In the event of any failure to return any goods to us as set out in these Terms
within the stipulated time limits, even though validly cancelled, we shall have
the right to charge any costs relating to the recovery of the goods. For further
information you can contact one of our customer service representatives on call
0800 6121 444 (International +44 1234 324542) who will be happy to talk you through
the procedure or send an email to info@claytonsmenswear.co.uk
- Refunds to you will be made within 30 days of the date of cancellation notice. All
undamaged, correctly returned products will be credited to the original purchaser's
payment card including VAT but excluding shipping charges and recovery costs. We
do not offer Claytons store credits.
- GIFTS
- If the goods ordered from Claytons were a gift and the recipient wishes, for example,
to exchange an item for a different size, she/he may return the Gift at any time
during the eight (8) working days from the day after she/he receives the goods.
Her/his right to return goods is subject to compliance with our Returns policy.
- The person having received the gift may exchange the item for another one of the
same value or more provided they pay the price difference together with any additional
shipping costs.
- PRIVACY POLICY
- Claytons is committed to protecting the privacy of its on-line Clients in
providing a secure On-Line Shop for electronic commerce transactions
- When ordering products from Claytons On-Line Shop, You will be asked to provide
personal information including your name, delivery address, telephone number, product
selections as well as payment card details. All the Personal Information provided
by you will be used to process your orders and is collected with your knowledge
and express authorisation upon opening an On-Line Shop account. Consequently, some
of this information will be shared with our partners, and in particular our carriers.
- Information provided at the time of making an order will be used to process the
order including payment and delivery. If you have activated the consent box, you
will also receive information on our products and promotions we feel may be of interest
to you.
- Your Personal information may also be used for marketing research relating to Claytons.
It will not be used for any unsolicited communication to users unless so authorized
by them. Claytons will use its best endeavors to ensure that such data is kept secure
at all times. Other than as set out herein, Claytons does not sell, rent or otherwise
make available any Personal Information relating to its on-line Clients to other
third parties unless required to do so by law. Upon request, Claytons will remove
users’ personal information from its database thereby cancelling their on-line account.
- Upon request, You may access and/or request that any erroneous information concerning
your Personal Data be corrected in particular in the event that your personal details
change.
- We use cookies to help keep track of your current shopping session and shopping
basket content. If you do not accept cookies, you will not be able to use the On-Line
Shop.
- Any request concerning personal data and/or cancellation of registration to any
services provided through the Web Site should either be e-mailed to info@claytonsmenswear.co.uk
or sent to:
Claytons (Tim Garner Ltd)
532 Goldington Road
Bedford
Bedfordshire
MK41 0DX
United Kingdom
The host server for this Website is located in the United Kingdom and differences
are subject to the courts of England and Wales and United Kingdom data protection
laws. We trust our privacy policy demonstrates our commitment to protecting your
privacy.
- APPLICABLE LAW
- These Terms shall be governed by and construed in accordance with the laws of England
and Wales and any disputes will be submitted the jurisdiction of the English courts.
- Claytons reserves the right to make changes to these Terms, notably in line with
any revised legislation. Please check back from time to time to ensure you are aware
of any changes in our privacy policy practices. Your continued use of our site will
signify your acceptance of these changes.
- © 2004 JT Clayton Limited. All Rights Reserved. Material published on this Web Site
is copyrighted by Claytons or its licensors. All rights reserved. All third party
trademarks mentioned or displayed are the property of their respective owners.
- COMPANY INFORMATION
Tim Garner Ltd
532 Goldington Road
Bedford
Bedfordshire
MK41 0DX
United Kingdom
Telephone +44 (0)1234 352429
Fax +44 (0)1234 261865
Email info@claytonsmenswear.co.uk
The Register of Companies for England and Wales:
Registration No. 6105238
VAT No. 921 8240 42
Managing Director:
Matthew Sweeting
TERMS AND CONDITIONS OF USE
This Internet web site ("Web Site") is provided by Tim Garner Ltd. ("Claytons").
Your use of this Web Site is subject to the following terms and conditions
("Terms"). On-line customers should also refer to the Terms of Purchase.
Claytons may revise these Terms from time to time by updating this posting, with
the revised Terms taking effect for all users as of the date stated on the
posting. Consequently, users should consult the Terms regularly.
Please read these Terms carefully before using the Web Site.
By using the Web Site, users signify their assent and agreement to these Terms.
If user does not agree to these Terms, then he/she may not use the Web Site.
Use of Materials on this Web Site
Claytons maintains this Web Site for your personal information and education.
You may download one computer copy or print one copy of the material on this Web
Site for your own non-commercial, educational, private or domestic use only,
provided you do not delete or change any copyright, trademark, or other
proprietary notices. You should assume that everything you see or read on the
Web Site (such as images, photographs, illustrations, icons, texts, video clips,
written and other materials) ("Claytons Material") is copyrighted and protected
under treaty provisions and worldwide copyright laws, unless otherwise noted.
You may not sell, reproduce, distribute, modify, display, publicly perform,
prepare derivative works based on, report or otherwise use any Claytons Material
in any way for any public or commercial purpose. Furthermore, you may not use or
display Claytons Material on any other web site or in a networked computer
environment for any purpose. If you violate any of these Terms, your permission
to use Claytons Material will automatically terminate and you must immediately
destroy any copies you have made of Claytons Material. Any unauthorized use of
Claytons Material by you may violate copyright laws, trademark laws, the laws of
privacy and publicity, and communications regulations and statutes. You may not
establish a link to the Claytons Web Site from a third party site without our
prior written permission.
Your Submissions
Any communication or material you transmit to the Web Site by electronic mail or
otherwise, excluding personally identifiable data about yourself, but including,
but not limited to, any data, questions or answers, comments, suggestions, or
the like will be treated as non-confidential and non-proprietary by Claytons. By
posting communications to the Web Site, you automatically grant Claytons a
royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce,
modify, publish, edit, translate, distribute, perform, and display such
communication(s) alone, or as a part of other works in any form, media, or
technology whether now known of hereafter developed and to sublicense such
rights to anyone. Anything you transmit or post may be used by Claytons and its
affiliated companies for any purpose, including but not limited to reproduction,
disclosure, transmission, publication, broadcast and posting, or developing,
manufacturing and marketing products using such information.
Privacy Statement
Claytons is committed to protecting the privacy of visitors to its Web Site.
Claytons analyses aggregate and non-personally identifiable data relating to
usage of the Web Site. In accordance with UK data protection legislation, any
personal information collected is done so with the knowledge and authorisation
of users upon registration, request or submission to the Web Site. Information
provided at the time of registration or submission will be used to provide the
requested information and may be used for marketing research relating to
Claytons. It will not be used for any unsolicited communication to users unless
so authorised by them. Claytons will use its best endeavours to ensure that such
data is kept secure at all times. Moreover, Claytons does not sell, rent or
otherwise make available any personal data submitted by visitors to its Web Site
to any third parties unless required to do so by law. Upon request, Claytons
will remove users personal information from its database thereby cancelling
their registration. Furthermore, upon request, registered visitors may access
and/or correct any erroneous information.
Any request concerning personal data and/or cancellation of registration to any
services provided through the Web Site should either be e-mailed to
info@claytonsmenswear.co.uk or sent to:
Tim Garner Ltd
IT Department
532 Goldington Road
Bedford
Bedfordshire,
MK41 0DX
United Kingdom
The host server for this Website is located in the United Kingdom and
differences are subject to the courts of England and Wales and United Kingdom
data protection laws.
We trust our privacy policy demonstrates our commitment to protecting your
privacy.
Disclaimer
The information on this site is intended for general information purposes only.
Claytons tries to ensure that the information on this site is accurate and
complete. Claytons does not warrant or represent that Claytons Material is
accurate, error-free or reliable or that your use of Claytons Material will not
infringe rights of third parties. Your use of the Web Site is at your risk.
Claytons does not warrant that the functional aspects of the Web Site or
Claytons Material will be error free or that this Web Site, Claytons Material or
the server that makes it available are free of viruses or other harmful
components. If your use of this Web Site, or Claytons Material results in the
need for servicing or replacing property, material, equipment or data, Claytons
is not responsible for those costs. Without limiting the foregoing, everything
on the Web Site is provided to you "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. Claytons and
its suppliers make no warranties about the Claytons Material, software text,
downloads, graphics, and links, or about results to be obtained from using the
Web Site. Please note that some jurisdictions may not allow the exclusion of
implied warranties, so some of the above exclusions may not apply to you.
Trademark Notice
The trademarks, logos and service marks (collectively the "Trademarks") which
you see on this site are registered and unregistered trademarks of Tim Garner
Ltd are licensed to Tim Garner Ltd by third parties. (you will need to mention
any proprietary marks such as Adobe if they feature in the Web site) .Nothing
contained on the Web Site should be construed as granting, by implication,
estoppel, or otherwise, any license or right to use any trademark displayed on
this Web Site without the written permission of Tim Garner Ltd or such third
party who owns the trademark. Your misuse of any trademark displayed on the Web
Site, or any other content on the Web Site, except as provided herein, is
strictly prohibited.
Copyright Notice
All contents of this Web Site are: Copyright ©2001-2004 TIM GARNER LTD. All rights reserved.
Links
On this site you may be offered links to other sites operated by parties other
than Claytons. The inclusion of any link to such sites does not imply
endorsement by Claytons of those sites. Claytons has not reviewed all of the
sites linked to its Web Site and is not responsible for the content or accuracy
of any off-site pages or any other sites linked to this Web Site. Your linking
to any other off-site pages or other sites is at your own risk.
Termination
You agree that Claytons may terminate your use of the Web Site if Claytons
reasonably believes that you have violated or acted inconsistently with the
letter or spirit of this Agreement, or violated the rights of Claytons or any
third party, or for any reason with or without notice to you. You agree that
Claytons may modify or discontinue this Web Site, with or without notice to you.
You agree that Claytons will not be liable to you or any third party as a result
of such modification or discontinuation. The provisions entitled "Disclaimer,"
"Limitation of Liability," and "General Provisions" will survive termination of
these Terms.
Limitation of Liability
Under no circumstances whatsoever shall Claytons be liable for any loss arising
out of or in connection with the use of information available from this Web Site
whether direct or indirect including, without limitation, any liability relating
to any loss of use, interruption of business, lost profits or lost data, or
incidental, special or consequential damages of any kind regardless of the form
of action, whether in contract, tort (including negligence) or otherwise, even
if Claytons has been advised of the possibility of such damages. Because some
states and countries do not allow the exclusion or limitation of liability for
consequential or incidental damages, the above limitation may not apply to you.
General Provisions
Unless otherwise specified, the information and materials in the site are
presented solely for the purpose of promoting the products and services of
Claytons. Claytons makes no representation that Claytons Material is appropriate
or available for use in every country of the world. You use this Web Site at
your own risk and are responsible for compliance with applicable local laws,
keeping in mind that access to Claytons Material may not be legal by certain
persons or in certain countries. Our products are available in many parts of the
world. However, this Web Site may describe products that are not available
worldwide. Any cause of action you may have with respect to this Web Site must
be commenced within two years after the claim or cause of action arises. These
Terms will be governed by and construed in accordance with the laws of Great
Britain without regard to its conflicts of law provisions. The waiver by
Claytons of a breach of any provision of these Terms will not operate to be
interpreted as a waiver of any other or subsequent breach.
Date of Posting: December, 2009
Publisher:
Tim Garner Ltd
532 Goldington Road,
Bedford,
Bedfordshire,
MK41 0DX,
United Kingdom
Telephone +44 (0)1234 352429
Fax +44 (0)1234 261865
e-mail info@claytonsmenswear.co.uk
The Register of Companies for England and Wales:
Registration No. 6105238
Managing Director:
Matthew Sweeting
Terms of Hire
- Please return garments on the day immediately following the date of hire. Suits
hired on a Saturday must be returned on the following Sunday or Monday. Late
returns will result in the loss of the booking deposit and will be charged at
the normal hire rates. Extended periods of hire can be arranged.
- Customers are advised to check immediately upon collecting the hired garments
that they are complete, are the correct sizes and are in good condition. It
remains the hirer’s responsibility to let the Hire Shop know of any problems as
soon as possible so that any discrepancies can be rectified. Claytons Hire shop
can not be held liable for any loss or inconvenience suffered by a customer
which could have been avoided by complying with the above advice.
- Claytons Hire Shop reserves the right to amend orders by one size if necessary.
- The booking deposit required for each suit or garment is returnable after their
safe and timely return. This is not refundable upon cancellation of an order.
- It remains the responsibility of the named hirer, (parent or guardian in the
case of children) for the safe and timely return of the hired garments.
- All lost or damaged garments are chargeable.
- In the interests of your security, Claytons Hire Department requests that any
order amendments or cancellations be put in writing.
- An address and daytime telephone number are required for each individual hirer,
(parent or guardian in the case of children).